Sunday, March 18, 2007

AT3

This is part fact part fiction... just plain rambling

The frat boys in the airport grab for the tribune and the post like it's going to provide some level of wisdom greater than a book or a person could ever expunge. When they get on the plane they groan to find out that the flight has free copies. They outline, they draw, they highlight, they've got their sports bets ready. Ready to throw their money out of the wallets on the "statistical best" choice.

Me, I travel light, and for fun. If I were going to a new place, why would stay in a stuffy room cramped with people who are lucid (barely) and happy (barely) to be wasting their money on gambling.

Stewardess. You learn to close your eyes a lot when you are facing passengers in your seat. The fact that you've been awake for seventy two hours straight has not contributed to your eye strain. It's the people, the questions, the food, the kids. The altitude. When is the last time you knew you were going to be to work at 8 and get off at 4? When is the last time you were on the ground for more than a week.

It is proof perfect that a company is represented at all times by the smallest employee. One person can create a relationship with a customer that sells your company for life. One person can ruin it. The problem therein is that those two people can each do each other's job. Sally makes the day, but Bob ruins it. Therefore Bob's poor efforts to please a client cancel out Sally's success with the same client.

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